Return and Refund Policy
At MANARK, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a 7-day return policy for eligible products.
Return Eligibility
Returns are accepted within 7 days from the date of delivery.
To be eligible for a return:
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Item must be unused, unwashed, and in original condition
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Original tags and packaging must be intact
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Product must not show signs of wear, damage, or alteration
Damaged or Incorrect Products
Any damaged, defective, or incorrect product issue must be reported within 24 hours (same day) of delivery.
Customers are requested to share:
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Order number
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Images/videos of the product
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Clear explanation of the issue
Claims raised after the first day of delivery may not be eligible for approval.
Non-Returnable Items
The following items are not eligible for return:
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Products purchased during clearance or final sale
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Customized or altered products
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Items damaged due to misuse or improper handling
Return Process
To initiate a return, please contact us at:
Please include:
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Order number
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Reason for return
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Relevant images (if applicable)
Once approved, return instructions will be shared with you.
Refunds
After the returned item passes quality inspection, the refund will be processed to the original payment method within 5–7 business days.
Customers are responsible for providing accurate bank/payment details required for refund processing. MANARK shall not be responsible for delays or failed refunds caused due to incorrect information submitted by the customer.
Exchange Policy
Exchanges are subject to product availability. In case the requested size or product is unavailable, a refund or store credit may be offered.